SMS Terms

Thornbury Logistics Delivery Updates, operated by Thornbury Logistics, LLC, Clarksville, TN 37042.

Only transactional messages related to a shipment you booked or a service you requested: delivery status updates (for example, when your driver is on the way and when your shipment is delivered with proof of delivery) and dispatch or service messages about your booking (for example, a schedule change or a request to confirm an updated total). We do not send marketing or promotional texts.

You opt in by checking the SMS consent box on our booking or application forms and providing your mobile number. The box is unchecked by default and consent is not a condition of purchase. You will still receive delivery updates by email if you do not opt in.

Message frequency varies by delivery — typically two messages per shipment. Message and data rates may apply according to your mobile carrier's plan. Carriers are not liable for delayed or undelivered messages.

Reply STOP to any message to opt out at any time; you'll receive one confirmation text and no further messages. Reply HELP for help, or call Dispatch at (931) 999-1796.

Questions about this program: email contact@thornburylogistics.com or call (931) 999-1796.

Mobile numbers and SMS consent are never sold or shared with third parties for marketing. See our Privacy Policy for how we handle your information.